Privacy Policy

PRIVACY POLICYLast Updated: September 3, 2026Simbo Printing (“Simbo Printing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who visit or use our website, simboprint.et (the “Website”), or obtain our services.This Privacy Policy explains what information we may collect, how we use and protect it, when we may disclose it, and the choices available to you regarding your personal information.By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.1. Information We CollectWe may collect information that you voluntarily provide to us when you use our Website or services, including:- Full name;- Telephone or mobile number;- Email address;- Address or other contact information;- Information submitted through contact or service-request forms;- Photographs, images, documents, and other files submitted for printing, editing, copying, or design services;- Business or organizational information where relevant to a requested service; and- Any other information you voluntarily provide to us.We may also automatically collect certain technical information when you visit the Website, such as your IP address, browser type, device information, operating system, pages viewed, and general usage information.2. How We Use Personal InformationWe may use personal information for legitimate business and service-related purposes, including to:- Provide, process, and manage requested services;- Process printing, graphic design, photo editing, copying, and related orders;- Communicate with customers regarding orders, inquiries, and service requests;- Respond to questions, complaints, or requests;- Maintain business and transaction records;- Improve our Website, products, and services;- Maintain the security and integrity of our Website and systems;- Detect, prevent, and address fraud, misuse, or unauthorized activity; and- Comply with applicable legal or regulatory obligations.We will not use personal information for purposes that are materially unrelated to the purpose for which it was collected unless permitted or required by applicable law.3. Photographs, Documents, and Customer FilesCustomers may provide photographs, identification documents, certificates, business materials, and other files to Simbo Printing for printing, editing, copying, or design purposes.We treat customer-provided files as confidential and use them primarily to provide the requested service.We will not intentionally publish, sell, or publicly distribute customer photographs or documents without appropriate authorization, except where disclosure is required or permitted by applicable law.Customers are responsible for ensuring that they have the necessary rights or authorization to provide any photograph, document, logo, trademark, or other material submitted to us.4. Legal Basis for ProcessingWhere applicable, we process personal information on the basis of one or more of the following:- Your consent;- The necessity of providing a service you have requested;- Our legitimate business interests, where those interests do not override your applicable privacy rights; or- Compliance with legal obligations.Where processing is based on consent, you may withdraw that consent subject to applicable legal and contractual limitations.5. Sharing and Disclosure of InformationSimbo Printing does not sell or rent your personal information.We may disclose personal information where reasonably necessary to:- Provide services requested by you;- Service providers or business partners assisting us in operating our Website or providing services;- Process payments or transactions, where applicable;- Comply with applicable laws, regulations, court orders, or lawful governmental requests;- Protect the rights, property, security, or safety of Simbo Printing, our customers, or others; or- Investigate suspected fraud, abuse, security incidents, or unlawful activity.Where third parties process information on our behalf, we seek to take reasonable steps to ensure that such information is handled appropriately.6. Cookies and Similar TechnologiesOur Website may use cookies or similar technologies to improve functionality, understand Website usage, maintain security, and provide a better user experience.Cookies are small data files stored on your device by a website.You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some Website features.7. Data SecurityWe take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.8. Data RetentionWe retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:- Provide requested services;- Maintain appropriate business and transaction records;- Resolve disputes;- Enforce agreements;- Prevent fraud or misuse; and- Comply with applicable legal obligations.Customer files may be deleted or securely disposed of when they are no longer reasonably required, subject to applicable legal or operational requirements.9. Your Privacy RightsSubject to applicable law, you may have certain rights regarding your personal information, which may include the right to:- Request access to personal information we hold about you;- Request correction of inaccurate or incomplete information;- Request deletion of personal information where legally permitted;- Object to or request restriction of certain processing;- Withdraw consent where processing is based on consent; and- Request information about how your personal information is processed.To exercise an applicable privacy right, please contact us using the contact information provided below. We may need to verify your identity before responding to certain requests.10. Third-Party Websites and ServicesOur Website may contain links to third-party websites, applications, or services.We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party service you access.11. Children's PrivacyOur Website and services are not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.12. International Data TransfersDepending on the technology, service providers, hosting arrangements, or other services used by Simbo Printing, personal information may potentially be processed or stored outside your country.Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.13. Changes to This Privacy PolicyWe may amend or update this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, business practices, or applicable legal requirements.When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.We encourage you to review this Privacy Policy periodically.14. Contact UsIf you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding the handling of your personal information, please contact Simbo Printing:Simbo PrintingWebsite: simboprint.etPhone: 0958 205 820Email: [idirisabdelahi@gmail.com]Business Address: [Oromia, West Harerghe, Hawigudina, Rimeti 01 Kebele]We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.---© 2026 Simbo Printing. All rights reserved.